Thank you for shopping at Jash Aroma. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.
- Returns
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
- Contact Us
- If you have any questions on how to return your item to us, contact us at [email address] or [phone number].
Exceptions
- Items that have been opened or used are not eligible for return.
- Customized or personalized items are not eligible for return unless they are defective or damaged.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and ensure your satisfaction.
Last updated: [Date]
Please review our full return policy below, and feel free to contact us with any questions or concerns.